Best Buy

Reviews about Best Buy

• Nickalaus Goodman

  Feb, 12 2018
  ★ ☆ ☆ ☆ ☆
  Poor customer service. Got a phone here through their mobile department. Was ensured my phone would be work $350 on trade in. We specifically covered the damage to my phone. Jackson ensured me as long as it powered on and the screen worked it would be fine. Well got to Verizon and they kept the phone and didn’t give me anything for it. So I am out a phone worth about 450-500 because the store agent told me that it would be fine. Contacted the store who told me they would reach out to their agent and would take care of me. Went back two weeks later because they still had not contacted me back. Told me that I would get a gift card and Verizon would do something as well but didn’t have amounts or details. Was told I would get a call back Monday or Tuesday. Stopped by store the following Saturday since still have not heard anything. And they didn’t call back as promised. Just keep getting the run around. HORRIBLE Customer SERVICE!!!! Don’t deal with these people on your mobile needs. They will tell you anything to get you to buy from them.

Photos and maps

Nearest places

• Marshalls

  Establishment, Clothing store, Department store

  6370 Bayfield Parkway, Concord, NC 28027

  +1 704-788-1810

  marshallsonline.com

  Open now: Until 09:30pm
• Bare Bella Boutique

  Establishment, Clothing store

  6290 Bayfield Parkway, Concord, NC 28027

  +1 704-782-2273

  barebellaboutique.com

  Open now: Until 07:00pm
• Magnolia Home Theater

  Establishment, Electronics store, Home goods store

  6390 Bayfield Parkway, Concord, NC 28027

  +1 704-782-9401

  stores.bestbuy.com
• Grand babies

  Establishment, Electronics store

  6390 Bayfield Parkway, Concord, NC 28027
• dressbarn

  Establishment, Clothing store

  6330 Bayfield Parkway, Concord, NC 28027

  +1 704-784-9657

  locations.dressbarn.com
• Geek Squad

  Establishment, Home goods store

  ★ ☆ ☆ ☆ ☆

  1 reviews

  6390 Bayfield Parkway, Concord, NC 28027

  +1 704-782-9401

  stores.bestbuy.com

  Open now: Until 09:00pm